Ocean carriers are adding capacity again, an estimated 4.6% this year and 9% in 2027, even as overcapacity keeps rates unpredictable and trade policy adds another layer of volatility. This piece looks at what shippers and forwarders should actually be doing differently through this cycle: prioritising reliability metrics over headline rates, building multi-carrier relationships, and where multimodal flexibility earns its cost.
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This guide explains what information is needed during ZinDesk onboarding, how to complete the onboarding form, and what happens after submission.
Thank you for choosing ZinDesk.
The onboarding process helps Zinnovate set up your ZinDesk support service correctly from the start. During onboarding, we collect the information needed to confirm your support contacts, understand your operating environment, and prepare the support workflow for your organization.
The onboarding process should be completed after your ZinDesk subscription request has been submitted.
As part of onboarding, you will be asked to provide the following information:
After submitting your ZinDesk subscription request, you will receive a confirmation email.
The confirmation email includes a link to the ZinDesk onboarding form.
To complete onboarding:
Once submitted, Zinnovate will review the information and continue the activation process.
After your onboarding form has been submitted, Zinnovate will review the information provided.
The next steps may include:
If no additional clarification is required, Zinnovate will continue with the activation of your ZinDesk service.
ZinDesk supports two payment methods depending on the option selected during checkout.
Invoice handling does not take place through Stripe.
Your onboarding status may be tracked as one of the following:
To help Zinnovate activate the service efficiently, please ensure that:
If you have questions during the onboarding process, please contact Zinnovate using the contact details provided in your ZinDesk confirmation email.
Please include your company name and, if available, your ZinDesk order ID or Stripe reference when contacting us.
